Onedrive For Mac Trying To Connect To Old Account

Posted on by admin

Apr 24, 2018  Verify you have permissions to the file or folder you are trying to add. Check for files or folders with the same name in the same location. See more solutions. The OneDrive sync client in that version of the OS lets you seamlessly access all of the files in your OneDrive storage already.) First, visit OneDrive on the web, sign-in and click the Files link.

We are using the OneDrive for business sync app to synchronize our document libraries in SharePoint with our PCs in the office. Recently, I came across a situation when testing where I entered my personal Hotmail credentials instead of the organizational account that had permission to access a document library. I knew it was not going to work but wanted to see what would happen so I could support our users if they ever made a similar error. As expected, my OneDrive for Business sync app was then unable to authenticate with my Office 365 account and gave me a 'unable to sync' error.

Unfortunately, nothing I subsequently did would make the sync app forget the incorrect credentials. After realising there was no 'log out' option in the sync app itself, I went on to try the following steps: • deleted cookies in all my browsers • uninstalled the OneDrive for Business sync app • deleted all registry keys that I could find that were associated with the sync app (perhaps I missed something?) • reinstalled the sync app (problem persisted in my Windows login) Microsoft's SharePoint support team were also unable to resolve the issue during a remote support session of my PC and I ended up simply restoring my PC to a previous state.

This is not acceptable as it may not be an option for a user. Dvd player for mac airbook. I can't believe Microsoft made something that should be simple so difficult. With Dropbox you can do the same thing very easily. Does anyone know how to clear the credentials associated with a user's OneDrive for Business sync app, or at least some kind of work around that doesn't involve having to recreate the user's Windows profile or restore to a previous system state?

Hi MCroonen, To check if the issue is related to the high CPU usage, could you check the Activity monitor’s process and give us a screenshot first? To upload a screenshot, click Use rich formatting and then click Edit/Insert Media. Meanwhile, could you check if you have some old sync clients on your Mac? If yes, follow the steps below to uninstall them completely and exit the click, try creating a new folder again to see the outcome. Exit OneDrive for Business completely. Drag the app to the Trash. Search for the following locations to delete the related items.

~/Library/Application Support/OneDriveBusiness ~/Library/Logs/OneDriveBusiness-* ~/Library/Preferences/ ~/Library/Caches/ ~System Preferences > Users & Groups > Login Items > OneDrive for Business ~System/Library/Extensions Note : Please first back up the files you need. Empty the Trash. Restart your Mac. Please let us know your updates and we are happy to provide further help. Thanks, Cliff. And done all your suggestions. Exit OneDrive for Business completely.

Onedrive For Mac Trying To Connect To Old Account

Drag the app to the Trash. Search for the following locations to delete the related items. ~/Library/Application Support/OneDriveBusiness ~/Library/Logs/OneDriveBusiness-* ~/Library/Preferences/ ~/Library/Caches/ ~System Preferences > Users & Groups > Login Items >How to make a back up disk for a mac. OneDrive for Business ~System/Library/Extensions Note:Please first back up the files you need. Empty the Trash. Restart your Mac. Reinstalled Onedrive. Did the Terminal 'defaults write com.microsoft.OneDrive-mac EnableAddAccounts -bool True' Private Onedrive OK and also syncs and O365 account hangs on creating folder.

If I look into finder I see that the folder is also not created. Hi MCroonen, To troubleshot the issue, could you collect the OneDrive for Business logs via the steps below and send us in the private messgae? Press Windows Key + R to open the Run dialog box.

Type%localappdata% Microsoft onedrive logs to open the logs folder in File Explorer. Press Ctrl + A to select all of the files and folders in this directory. Right-click one of the selected files, click Send To, and then click Compressed (zipped) Folder.

Onedrive For Mac Trying To Connect To Old Account Roblox

This creates a.zip file of the files in the folder. To protect your privacy, I have sent you a private message to collect the information. You could check and respond to it via the link below:. Regards, Shirley. Hi MCroonen, As the steps above only work on Windows, I edit Shirley's post. To further narrow down the issue, could you try the following steps?